At Deals Tactical Fits Store, we stand behind our mission-critical gear with the same reliability you expect from your field equipment. This document outlines our operational returns procedure for tactical professionals worldwide.
1. OPERATIONAL RETURNS WINDOW
You have 15 days from delivery date to initiate returns for qualifying tactical gear. All items must be in original, unused condition with all tags and packaging intact.
NON-RETURNABLE ITEMS (PERMANENT INVENTORY):
- Firearm accessories marked “Final Sale” (select items from 1301 Series, A400 Series)
- Custom-configured tactical belts and pouches
- Opened protective gear (masks, gloves)
2. TACTICAL RETURNS PROCEDURE
STEP 1: INITIATE REQUEST
Email [email protected] with subject line: “Return Request – [Order Number]” including:
- Original order number
- Product series (e.g., ARX Series, 92 Series)
- Reason for return
- Preferred resolution (refund/exchange)
STEP 2: RECEIVE RMA PACKAGE
Within 24 hours (0700-1900 EST), our team will send:
- Return authorization number (RMA)
- Secure shipping instructions
- Prepaid label for defective items
STEP 3: DEPLOY RETURN PACKAGE
Ship items to:
Deals Tactical Fits Returns2257 Pinewood Avenue
Rexton, US 49794
Mark package with RMA number
3. FUNDS RECOVERY PROTOCOL
Upon warehouse inspection (typically 3-5 business days):
| Payment Method | Processing Time | Method |
|---|---|---|
| Credit Cards (Visa/MC/JCB) | 5-7 business days | Original payment |
| PayPal | 3-5 business days | PayPal account |
Note: Shipping fees ($12.95) are non-refundable unless return is due to our error.
4. EXCHANGE OPERATIONS
For size/configuration exchanges:
- Follow standard return procedure
- Specify replacement item (include product code if possible)
- We’ll ship new item once return is processed
Expedited shipping available – contact team for tactical priority rates.
5. TACTICAL REQUEST TEMPLATE
6. CONTACT TACTICAL SUPPORT
For urgent operational matters:
- Email: [email protected] (24hr response)
- Operational Hours: 0700-1900 EST
We honor the commitment of tactical professionals worldwide with transparent, efficient returns processing.
